Describe your problem | building trust

Which issue should we focus on?

Choose the closest starting point. Your description stays with the question.

Main issue

What else would help explain the issue?

Optional. Keep anything uncertain explicit.

What would a useful outcome look like?

Think about what should change after the answer. A letter can help you get there; an agreed inspection, a clear explanation or a decision is the result you are aiming for.

Your aim

What would you like to happen?What would count as a useful first step?Who needs to respond or take that step?What would help you take that step?

These details can be tentative. If you are not sure, LEASE-iQ can help you clarify the next step. We’ll keep drafting separate from checking the lease.

What do you know so far?

These details are optional. Gaps will stay visible in the prompt.

What has happened, and in what order?What is the status of any correspondence?Any stated deadline and where it came from?

This guide does not check or calculate deadlines.

Which documents do you have available?

Nothing is uploaded here. Only claim a document has been supplied to LEASE-iQ after you have actually supplied it.

What is missing, disputed or uncertain?

Your questions, ready to use.

Check that the question will help you reach the result you want. These suggestions come from the issue you chose; you can edit them.

The change you want

This is your intended outcome, not a result that has already happened.

Review the context that travels with your question

1. Copy your question

Start with one question. Check the answer and its sources, then return here to choose another.

Your editable prompt

Open LEASE-iQ ↗

2. Open LEASE-iQ and ask

Sign in, select the right uploaded lease and paste your question. If you have not uploaded it yet, follow your confirmed secure upload instructions first.

Watch the login and upload walkthrough ↗

No account yet? Request access in a new tab ↗. Keep this page open, or save a copy of your question yourself. Refreshing clears these answers. Confirm that your agreement and jurisdiction are supported.

3. Check before taking the next step

Open the cited lease pages and legislation. Check that they support the answer, that the right parties are identified and that missing or unclear evidence stays visible. Then use the follow-up below for a practical step, draft letter or solicitor brief.

After checking the answers: prepare a draft letter

Use this in the same LEASE-iQ conversation after reviewing the relevant answers and sources. Check the resulting draft before sharing it. Use one request at a time. First confirm the correspondence status; keep source references and unknowns visible in the final draft.

Follow-up request

Describe your problem.

What has happened?

A little context.