Start with what happened

A bill, a water leak or a subletting request. What does the lease actually say?

The lease is the signed contract that sets out rights, responsibilities, costs and restrictions. LEASE-iQ reads it, finds the wording that matters and keeps the clause beside the answer.

I have the lease. Ask LEASE-iQ I need to find the lease

Have the lease? Ask the real question. Missing it? Start with the official record.

Not sure what a lease is? Find the document and understand the basics.

An illustration showing the cost and conflict created when lease responsibilities are unclear

Homes carry money and emotion.

When the document is unclear, the argument gets toxic fast.

Start with the real problem

What brought you here?

An illustration of rising costs being cut down

I got a bill that doesn't look right

Check what the lease allows, what was demanded and what evidence supports it.

LeaseholderDirectorOpen this question

A resident trying to catch water from a leak

There's a leak and nobody will say who pays

Start with the repairing covenant, the affected parts and the evidence.

EveryoneOpen this question

A building director working through decisions at a desk

I'm running a building and I don't know what I'm liable for

Review 16 recurring records and keep missing or uncertain evidence visible.

DirectorAgentOpen this question

More situations

A bank statement arriving in an envelope

Is the service charge holding up the mortgage?

See the cost and trend clearly before the sale or remortgage stalls.

LeaseholderBuyerOpen this question

A person running across a clock as the lease term reduces

My lease is running out

See when delay becomes expensive and which route may apply.

LeaseholderBuyerOpen this question

A lease being decoded to check the subletting clause

Can I sublet my flat?

Find the consent clause, its conditions and what still needs checking.

LeaseholderAgentOpen this question

My solicitor says the lease is fine. Is it?

See the clause map and the issues a generic report may not surface.

BuyerOpen this question

The resident-led Hafer Road building in London

We own the freehold but nobody told us what to do

See the first 90 days and the obligations no one handed over.

Resident-ledOpen this question

A real LEASE-iQ answer with the signed lease page open

A leaseholder keeps quoting ChatGPT at us

Bring the signed lease and official sources back into the conversation.

DirectorAgentOpen this question

Why this matters

Service charges are rising. What it means for your building depends on its lease and records.

National research shows the pressure people are under. It cannot tell you whether a particular charge is allowed, who must pay or what your own building needs. That starts with the documents.

Service charges37%

of flats in Hamptons' 2025 analysis had a service charge above 1% of value.

Read the Hamptons research Mortgage problems24%

of people who answered a 2024 leaseholder survey said their first mortgage application was refused.

Read about the survey Fire safety24% / 31%

of dwelling fires had no alarm; those fires accounted for 31% of related fatalities.

Read the official figures

LEASE-iQ is live today. BLOCK-iQ, the wider building layer, is being shaped with customers. See BLOCK-iQ

Gabriel Square, St Albans

A proposed £5,000 KC opinion did not proceed.

The management committee used LEASE-iQ to find the clause and legislation behind a service-charge question, then tested the position with its Managing Agent before spending the money.

Proposed KC opinion£5,000

The proposed cost reported by Gabriel Square. LEASE-iQ gave the committee a clause-cited answer it could test before commissioning further advice.

See the question, what LEASE-iQ brought into view and what the committee did next.

Read the Gabriel Square story

From real buildings

What changed when people checked the source.

Three people describe the problem they faced, what they found and what happened next in their building.

Management committeeGabriel Square · 80 homes · St Albans

“Our managing agent wanted us to spend £5,000 on a King's Counsel opinion on a service charge question. We ran it through LEASE-iQ first. It came back with the clause and the legislation. We tested the position with our managing agent, and the KC opinion did not proceed.”

Sara Whitehead · Management Committee

Lead leaseholderAlwen Court · 86 homes · Bermondsey

“People in our block were paying out of their own pocket to replace failed window panes. We used LEASE-iQ and found the windows were freeholder demised. Over 15 units were affected. The whole thing should have been on the structural warranty insurance, not out of the leaseholders' pockets.”

Donald Morrison · Lead leaseholder

Resident-led boardStepney Way · 12 homes · E1

“Nobody told us what we were responsible for. We had no fire risk assessment, our service charge demands weren't compliant, and the building funds weren't in a client account.”

Confidential customer account

Read the stories in full

Who it is for

See what this changes in your role.

Start with the page closest to your role and the question already causing work.

01Housing associations

Help colleagues answer real lease cases consistently across teams and homes.

See what changes 02Managing agents

Get to the clause behind repeated repair, charge and consent questions.

See what changes 03Resident-led buildings

Run the building with responsibilities, decisions and evidence in view.

See what changes

Also here for:Leaseholders Buyers

Trust, but verify

The answer is only useful if you can check it.

LEASE-iQ starts with the signed lease, then brings in current law where it applies. It shows the source and makes uncertainty visible.

1
Read the signed document
Identify the parties, structure and relevant wording.
2
Ask the real question
Use the repair, charge, consent or sale issue already causing work.
3
Open and check the source
See the clause, law, uncertainty and practical next action.

See how LEASE-iQ is checked

A real LEASE-iQ screen with the answer and cited lease page open together — Real LEASE-iQ screen. The cited lease page is open over the answer.

Original real-product walkthrough, recorded 30 March 2026. Earlier interface shown.

Try it on a real case

Ask your own lease. Open every clause we cite. Tell us if we get it wrong.

One lease. No charge.

I have the lease. Ask LEASE-iQ Or check a service charge demand now No payment is taken. We will confirm the upload process before anything is sent.

01Tell us the live question

Repair, charge, consent, sale or management.

02Confirm the upload

We will explain what can be used and what should be removed first.

03Ask and verify

Open the clause and source behind the answer.

Independent help

LEASE offers free, independent leasehold guidance.

Building Trust is not the only route. The Leasehold Advisory Service publishes guidance and offers appointments for leaseholders and park-home owners.

Visit LEASE