- Homeownership
- Repairs
- Legal
- Managing agent
- Resident emails
For housing associations
The policy says no. What does the lease say?
LEASE-iQ helps homeownership, property and legal teams put the signed lease next to the question before a case starts bouncing between inboxes.

Where the time goes
The questions that turn a simple case into three handoffs.
Find the document, obligation and missing information holding up the answer.
Open the detail →02Repairs argumentsOpen the repairing covenant before policy and memory take over.
Open the detail →03Consent requestsCheck whether consent is required, who gives it and what conditions apply.
Open the detail →04Service-charge questionsSeparate the lease route from the demand paperwork and supporting evidence.
Open the detail →Take the next step in LEASE-iQ
Build a source map before asking for a conclusion.
Use this when the issue is unclear or several clauses may interact.
Keep checking: A well-structured question makes uncertainty easier to see. It does not turn incomplete sources into certainty.
The handoff, before and after
Give the first person a source they can show the second.
Who is responsible for this repair?
- 01Signed lease
- 02Relevant wording
- 03Evidence still needed
- 04Focused escalation
A clearer first pass
Give the first person a source they can show the second.
Difficult cases still need the right legal and professional input. A better first pass gives that person the lease, the question and the missing evidence in one place.
- 01Use the signed document
Start with the lease and the real question, not a generic policy answer.
- 02Separate the layers
Keep the lease, current law and missing evidence distinct.
- 03Keep the source open
Give the next person the clause, page and point that still needs judgment.
The result
Fewer handoffs. A clearer case record.
A property director can see the wording, a manager can explain the first answer and the unresolved point stays visible for whoever must decide it.
Try one live question
Use the case that keeps coming back.
Choose one resale, repair, consent or service-charge question. Check whether the first person can find the clause and show the next person exactly what still needs judgment.
See how LEASE-iQ worksIndependent help
LEASE offers free, independent leasehold guidance.
Building Trust is not the only route. The Leasehold Advisory Service publishes guidance and offers appointments for leaseholders and park-home owners.
Visit LEASEStart small
One lease. One live question. Free.
Use a case you already have. Check the source before deciding whether a wider team pilot is worth the time.
Ask your lease in LEASE-iQThe free account is limited to one uploaded lease. Access is opened by request until self-registration is live.Start with the issue causing work now.
We will explain what can be used and what should be removed first.
Check the clause and what remains uncertain.

