For leaseholders

The bill says one thing. Does your lease?

LEASE-iQ helps you find the wording behind a service charge, repair or consent question before the exchange turns into a wall of confident emails.

Ask your lease in LEASE-iQ See the common questions

A shared residential building seen from the leaseholder's perspective

Where the time goes

Start with the bill, repair or permission in front of you.

01A demand arrived

Separate the lease route, the paperwork and the evidence that still needs checking.

Open the detail 02A repair is going nowhere

Start with the affected part, the repairing wording and the facts on the ground.

Open the detail 03Consent is unclear

Find the covenant, the decision-maker and the conditions written into the document.

Open the detail 04A sale is stalling

See which lease or building record the next answer actually depends on.

Open the detail

Take the next step in LEASE-iQ

Can this cost be recovered through my lease?

Use this for a charge, budget increase, reserve-fund contribution or disputed service.

Ready to copy

Questions to paste into LEASE-iQ

I have uploaded the signed lease for the relevant flat. Please analyse whether the following cost can be recovered from this leaseholder: [describe the cost, service, work, period and amount].

Please:
1. Identify the landlord, tenant and any management company or other relevant party in this lease.
2. Find every clause and schedule that may authorise, limit or exclude this cost. Quote the short relevant wording and give the clause and page.
3. Explain the cost category, payment date, apportionment method and any budget, account, certification or reserve-fund requirements in the lease.
4. Separate what the lease says from what current law may add, qualify or override.
5. State what the lease cannot prove, including whether the cost was incurred, the work was done, the amount was reasonable or the demand paperwork was correct.
6. Give the strongest reasonable reading against recovery as well as the reading in favour.
7. Finish with one of: supported, partly supported, ambiguous or not found. List the documents and facts I should check next before anyone decides whether the charge is payable.

Keep checking: The lease can show the charging route. It cannot prove the amount, standard of work or demand paperwork on its own.

A clearer first pass

Bring the signed document back into the conversation.

Policy, memory and a generic internet answer may all sound confident. The useful first step is to find the wording that governs this flat and keep missing facts visible.

01
Use the signed document
Start with the lease and the real question, not a generic policy answer.
02
Separate the layers
Keep the lease, current law and missing evidence distinct.
03
Keep the source open
Give the next person the clause, page and point that still needs judgment.

The result

A shorter, better question.

You can see what the lease supports, what the available evidence does not settle and what you need to ask next.

Try one live question

Use the question you are already arguing about.

Check whether LEASE-iQ finds the clause for your flat and keeps the page open. You should be able to see what the document says and what still needs evidence or advice.

See how LEASE-iQ works

Independent help

LEASE offers free, independent leasehold guidance.

Building Trust is not the only route. The Leasehold Advisory Service publishes guidance and offers appointments for leaseholders and park-home owners.

Visit LEASE

Start small

One lease. One live question. Free.

Use a case you already have. Check the source before deciding whether a wider team pilot is worth the time.

Ask your lease in LEASE-iQThe free account is limited to one uploaded lease. Access is opened by request until self-registration is live.

01Tell us the question

Start with the issue causing work now.

02Confirm the document route

We will explain what can be used and what should be removed first.

03Open the source

Check the clause and what remains uncertain.