Service charges and major works
Keep the charging clause, apportionment, consultation documents, account evidence and resident response together.
For local-authority leasehold teams
The council has a policy. The lease still decides part of the answer.
LEASE-iQ® helps leasehold, major-works, housing, legal and finance teams find the relevant wording, keep the source open and show which decision still belongs to the council.
Up to 100 leases for one month. A 30-minute setup and weekly 30-minute reviews help the team use LEASE-iQ in its existing workflow.
Start with the work
Mixed tenure creates questions that cross teams.
Name the council's role first, then separate what comes from the signed lease, policy, current law and case evidence.
Repairs and building safety
Separate urgent action from lease responsibility, statutory duties, building evidence and professional judgment.
Consent, resale and homeownership
Find the covenant and authorised route before policy or a standard response becomes the answer.
Review and complaint hand-offs
Give the next team the clause, page, current source, missing evidence and exact point still requiring a decision.
A first pass people can check
The first answer should survive the second review.
LEASE-iQ does the document groundwork. It does not replace the council's accountable legal, housing, finance, procurement or building-safety decision.
- 01Name the exact role
Landlord, freeholder, agent and statutory decision-maker are not interchangeable.
- 02Open the signed source
Keep the relevant clause and page beside the answer.
- 03Separate the other layers
Show policy, current law, operational facts and missing evidence distinctly.
- 04Focus the decision
Route only the unresolved or consequential point to the accountable person.
Information assurance
Start without sending the lease.
The first request contains only a role, broad issue and whether the signed lease is available. The secure route, users and month dates are confirmed manually before any document is uploaded.
One team. One month. No cost.
Use LEASE-iQ for the issues already reaching the team.
Use up to 100 leases and ask the live service-charge, major-works, repair, consent and resale questions already arriving. A 30-minute setup gets the team started, followed by 30 minutes each week to review what the team is learning. There is no separate pilot workflow.
Request our free team monthNo card. No automatic conversion. Manual confirmation comes before upload.