Skip to main content
Check one lease free

For leaseholders

The bill says one thing. Does your lease?

LEASE-iQ® helps you find the wording behind a In plain EnglishA payment under a lease for specified services, works, insurance or management costs. Authority, procedure, evidence and reasonableness are separate checks.Open the statutory definition, repair or consent question before the exchange turns into a wall of confident emails.

Prepare my questionWatch a relevant example →
A shared residential building seen from the leaseholder's perspective

Your next step

Move from a worry to a useful next step.

Explain what happened and what you want to change. Prepare one question before drafting a reply.

Describe your problem →Need an account? Request access →See how to log in, upload and ask →

Where the time goes

Start with the bill, repair or permission in front of you.

01A demand arrived

Separate the lease route, the paperwork and the evidence that still needs checking.

Open the detail 02A repair is going nowhere

Start with the affected part, the repairing wording and the facts on the ground.

Open the detail 03Consent is unclear

Find the covenant, the decision-maker and the conditions written into the document.

Open the detail 04A sale is stalling

See which lease or building record the next answer actually depends on.

Open the detail

Copy into LEASE-iQ

What does my lease say about service charges?

  1. Copy the question below.
  2. Open LEASE-iQ and choose your uploaded lease.
  3. Paste the question, then check the clauses and pages in the answer.
Open LEASE-iQ ↗

New to LEASE-iQ? One residential lease is free, with no one-month limit. Request free access ↗ first; after confirmation, follow the secure upload instructions for your signed lease.

Nothing is sent automatically.

Choose a question for another issue →

A clearer first pass

Bring the signed document back into the conversation.

Policy, memory and a generic internet answer may all sound confident. The useful first step is to find the wording that governs this flat and keep missing facts visible.

  1. 01
    Use the signed document

    Start with the lease and the real question, not a generic policy answer.

  2. 02
    Separate the layers

    Keep the lease, current law and missing evidence distinct.

  3. 03
    Keep the source open

    Give the next person the clause, page and point that still needs judgment.

The result

A shorter, better question.

You can see what the lease supports, what the available evidence does not settle and what you need to ask next.

Try one real question

Use the question you are already arguing about.

Check whether LEASE-iQ finds the clause for your flat and keeps the page open. You should be able to see what the document says and what still needs evidence or advice.

See how LEASE-iQ works

Living well together

Your home, a shared building.

Understand how alterations, leaks and noise affect neighbours, why some rules exist, and what you can ask about costs and decisions in return.

Read the guide and copy a question

Independent help

LEASE offers free, independent leasehold guidance.

building trust is not the only route. The Leasehold Advisory Service publishes guidance and offers appointments for leaseholders and park-home owners.

Visit LEASE

Start small

Request one lease free.

Use the bill, repair, consent or building question already causing concern. Check your signed lease and cited source before deciding what to ask or do next.

Check one lease freeLeaseholder access is confirmed by request before any upload.
01Check one lease free

Start with the issue causing work now.

02Use the confirmed secure route

Use the signed lease and use the secure upload route we confirm.

03Open the source

Check the clause and what remains uncertain.

Download and pass it on

A short LEASE-iQ note to share

Give a neighbour or supporter the product boundary, the evidence standard and the request-led access route.

Download the PDF