Last updated: 24 March 2026
Who we are
Building Trust is a trading name of ontheRISE Management Ltd, a company registered in England and Wales (Company No. 15503485). Our registered office is 4A Hafer Road, London SW11 1HF.
We operate two products: LEASE-iQ (AI-powered lease analysis) and BLOCK-iQ (building compliance portal). This policy covers both products and this website (building-trust.uk).
Data controller: Adam Street, adam.street@building-trust.uk
What data we collect
Website visitors: We collect standard analytics data (pages visited, browser type, approximate location via IP). We do not use advertising trackers or sell data to third parties.
LEASE-iQ users: When you use LEASE-iQ, you upload a lease document. We process this document to provide your analysis. We also collect your email address if you create an account.
BLOCK-iQ users: BLOCK-iQ stores building management data including: building details, leaseholder names, unit information, compliance records, service charge data, and consent records. This data is provided by the building's director or managing agent.
Contact forms: If you contact us or request pilot access, we collect your name, email, building name, and any information you provide.
How we use your data
We use your data to provide the services you have requested: lease analysis, compliance tracking, or responding to enquiries. We do not use your data for any other purpose. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Lease documents
Lease documents uploaded to LEASE-iQ are processed by our AI engine to provide your analysis. Documents are encrypted in transit (TLS 1.2+) and at rest. We do not share your documents with other users or third parties. Documents are retained only for the purpose of providing the service and are not used to train AI models.
BLOCK-iQ building data
BLOCK-iQ stores building management data on behalf of the building's management company (RTM, SoF freehold company, or RMC). The management company is the data controller for leaseholder personal data stored in BLOCK-iQ. We act as a data processor on their behalf. Leaseholder personal data (names, contact details, occupancy information) is accessible only to authorised users with appropriate roles.
Data storage and security
All data is stored on secure, encrypted servers. Our application uses PostgreSQL databases hosted on infrastructure with industry-standard security controls. Access to production data is restricted and logged.
Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. You also have the right to data portability and the right to object to processing. To exercise any of these rights, contact us at adam.street@building-trust.uk.
If you are a leaseholder whose data is stored in BLOCK-iQ by your building's management company, your first point of contact for data requests is the management company (as data controller). We will assist them in responding to your request.
Cookies
This website uses only essential cookies required for the site to function. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that identify individual users.
Third-party services
We use the following third-party services to operate our products:
- SendGrid: transactional emails (service charge demands, notices, invitations)
- Codapt: application hosting platform
- Google Cloud: AI processing infrastructure for LEASE-iQ
Each provider processes data under their own privacy policies and in accordance with their data processing agreements with us.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated via the website. The "last updated" date at the top of this page indicates when the policy was last revised.
Contact
For any privacy-related questions or requests:
Adam Street
adam.street@building-trust.uk
ontheRISE Management Ltd
4A Hafer Road, London SW11 1HF