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Last updated: 26 April 2026
For directors · Service charges

Annual service charge accounts. Certified, circulated, on time.

Service charge accounts are how leaseholders know the money was spent on what they paid for. Most leases require them certified by an accountant. Every leaseholder has a statutory right to a summary of costs. The fix is commissioning a specialist, then circulating the output.

Civil duty
Section 21 of the Landlord and Tenant Act 1985 gives every leaseholder the right to a written summary of service charge costs, certified by a qualified accountant for buildings with more than four flats. Separately, most leases require annual accounts to be produced and circulated. Failure is not criminal but is grounds for tribunal application and can trigger withholding of service charges. In context: But the fix is bounded: typical accountant £500-£2,500/year, 4-6 weeks turnaround once you hand over records.
What this means Your situation Price Suppliers Draft email Funding FAQ
What this actually means

A straightforward annual process. Worth getting a specialist.

Service charge accounts are narrow in scope but have to follow specific conventions. A generalist accountant can do them but often misses the property-specific treatments (reserve fund, section 42 Landlord and Tenant Act 1987 trust, insurance claims). A property-specialist does the job in a fraction of the time and at lower risk.

Typical cost

£500 to £2,500

Per year. Small blocks under 20 units: £500 to £1,500. Mid-size: £1,200 to £2,500. Complex or large: higher. London and SE add 20 to 30%.

Turnaround

4 to 6 weeks

From handing over records to receiving certified accounts. Busy periods (July-September for March year-ends) run longer. Plan ahead.

Frequency

Annual

Once per financial year. Year-end is set by the lease (often March 31 or December 31). Circulate to leaseholders within the period the lease specifies, often 6 months after year-end.

What the accounts must show. All income (service charges demanded, interest on held funds, insurance proceeds). All expenditure grouped by category (repairs, insurance, management fees, reserve contributions, professional fees). Balance brought forward, balance carried forward. Reserve fund movement. Any surplus or deficit attributable to each leaseholder's share. Notes on accounting policies and any material adjustments. Accountants follow ICAEW TECH 03/11 guidance for the recommended form.

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LEASE-iQ · Lease-specific
Your lease specifies whether accounts must be certified or audited

Most modern leases require certified accounts. Some require full audit. Some are silent. The level of assurance materially affects the accountant's fee. LEASE-iQ extracts the accounts clause from your lease and tells you what your lease requires, so you don't over-spec or under-spec.

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Your situation

Three versions of this gap.

Pick the one that matches you.

1. We do not produce annual accounts

4 to 6 weeks

Common in small self-managed blocks with no agent. The directors collect service charges, pay bills from a joint account, and never formalise the accounts. A leaseholder only has to exercise their Section 21 right once to expose this.

What to do. Commission a property-specialist accountant using the calculator below. Gather the bank statements, invoices, and prior years' records (even if informal). Expect a catch-up exercise for the first year, where the accountant regularises the treatment. Budget a one-off extra fee for the historic catch-up.

2. We produce them but they are late or not certified

2 to 4 weeks

Accounts are being produced but either (a) the lease requires certification and you have only a director-signed statement, or (b) they are routinely circulated months or years late.

What to do.
  • If certification is the issue: brief the current accountant (or switch) and ensure the next year-end accounts are certified to the standard the lease requires.
  • If timing is the issue: set a calendar reminder 60 days after year-end for the initial brief to the accountant. Pre-book their capacity before year-end.
  • Circulate the accounts to all leaseholders within the lease-specified period.

3. A leaseholder has exercised Section 21 and we have not responded

Response required

A leaseholder has written formally requesting a summary of costs. Under Section 21, the summary must be provided within one month of the request or six months of the end of the period, whichever is later.

What to do.
  • Acknowledge the request in writing within a few days.
  • If the accounts for the period already exist and are certified, send a summary and offer inspection of supporting documents (Section 22 right).
  • If the accounts do not yet exist, commission them urgently. You may need to pay rush fees to meet the one-month deadline.
  • Once sent, the leaseholder has 6 months to request inspection of the underlying documents (Section 22 LTA 1985). Make facilities available.
  • If you miss the deadline, the leaseholder can apply to the tribunal and can be effective at getting a determination that the demands themselves are unenforceable.
Price

What a fair accountant quote looks like.

Cost scales mostly with the number of units and the complexity of income. Specialist property accountants are usually cheaper than generalists for this specific job.

Pre-filled from your recent audit. Adjust anything that is not right.
Used to estimate per-leaseholder share.
Complexity is the biggest cost driver.
Check what your lease requires.
London & SE quotes typically run higher.
Expected quote range (annual certified accounts)
£800 to £1,280
Around £100 to £160 per leaseholder.
Section 20 not required
Per-leaseholder cost is well below the £250 threshold. Annual accounts almost never trigger consultation.
See the Section 20 process →
All figures exclude VAT. Most UK property suppliers are VAT-registered and will add 20%; residential RMC/RTM companies usually cannot reclaim it, so factor it into the budget. Ranges are indicative only, based on published rates from property-specialist ICAEW accountants as of April 2026. A first-year catch-up or irregularisation fee may apply if prior-year records are incomplete. Get three written quotes.
Where do these figures come from?
  • Service-charge accountant fees (typical block): ICAEW Tech Release 03/11: Residential Service Charge Accounts. View source →
  • Statutory basis for the trust: Landlord and Tenant Act 1987, section 42. View source →
  • Demand summary of rights: Landlord and Tenant Act 1985, section 21B. View source →

All figures are indicative ranges based on published rates checked April–May 2026. Always compare three written quotes for your specific building. Last reviewed for accuracy on the page legal-check date shown above.

Accountants

How to pick a service charge accountant.

The rule: property specialist, ICAEW or ACCA member, familiar with TECH 03/11. Generalist accountants can do the job but are usually slower and more expensive for this specific work.

Find an ICAEW or ACCA-registered accountant with property experience: Get three written quotes for any commissioned work. Verify accreditation numbers before instructing.

Accreditations to insist on

  • ICAEW member (Institute of Chartered Accountants). ICAEW find-a-member.
  • Or ACCA member (Association of Chartered Certified Accountants). ACCA find-an-accountant.
  • Property specialism: ask for the portfolio of residential blocks they service annually.
  • Familiarity with ICAEW TECH 03/11 (service charge accounts guidance).
  • Where your lease requires audit, a registered auditor is required (not every ICAEW member can audit).

What a good quote includes

  • Preparation of service charge accounts in line with ICAEW TECH 03/11.
  • Level of assurance matching the lease requirement (prepared, certified, or audited).
  • Clear breakdown by income category and expenditure category.
  • Reserve fund movement showing contributions, spending, and balance.
  • Notes on accounting policies and any material adjustments.
  • Turnaround of 4 to 6 weeks from receipt of records.
  • An explicit fee for any first-year catch-up or remediation of historic records.

Six questions to ask before you instruct

  1. Are you ICAEW or ACCA-registered? What is your firm's property-specialist portfolio?
  2. Will you follow ICAEW TECH 03/11 for our accounts?
  3. What level of assurance does your quote include, and does that match our lease requirement?
  4. What is your fee for this size of block, and is there a first-year uplift?
  5. What turnaround can you commit to once records are handed over?
  6. Do you handle Section 21 leaseholder summary requests as part of the engagement, or separately?
Draft email

Copy this. Fill the amber slots. Send it to three accountants.

Specifies TECH 03/11 and the right level of assurance. If an accountant pushes back, you have your answer.

Funding and recovery

How this gets paid for.

Accountant fees are a legitimate service charge expense in every normal lease. Small enough to sit comfortably under the Section 20 threshold.

Route 1: Within the normal annual service charge

Include the accountant fee in your annual budget line for professional fees. Recover via your usual service charge demands. Attach to year-end accounts. Section 21B summary must accompany every demand.

Route 2: Catch-up levy if records are a mess

If first-year accounts require a one-off catch-up fee (typically when no formal accounts have been produced for several years), issue a one-off levy. Include the Section 21B summary. Most leaseholders accept when the reason is transparent.

When Section 20 may apply

Normal accountant fees do not trigger consultation. A long-term engagement contract (over 12 months) with an accountant may if the annual cost exceeds £100 per leaseholder. For most blocks that means year-by-year engagement, or a one-year renewable contract, keeps you clear. A multi-year fixed-fee contract over £100 per leaseholder per year triggers Schedule 2 consultation. See the Section 20 process.

Record it properly

Keep the engagement letter, the accounts, and the accountant's certification on file permanently. Circulate accounts to all leaseholders within the period the lease specifies.

Common questions

Six things directors ask about annual service charge accounts.

These answers are extracted so search engines and AI assistants can cite them directly.

Does a block of flats need certified service charge accounts?
It depends on the lease. Most modern leases require certified accounts prepared by a qualified accountant. Some require full audit. Some require only a statement from the landlord. Read the accounts clause in your lease before commissioning. Separately, any leaseholder has a statutory right under Section 21 LTA 1985 to request a written summary of costs, which must be certified by a qualified accountant if the building has more than four flats.
How much does a service charge accountant cost?
For a small to mid-size block (under 20 units), £500 to £1,500 per year is typical. Larger blocks (20 to 60 units) run £1,200 to £2,500. Blocks with complex income (mixed-use, reserve funds, insurance claim proceeds) can run higher. London and the South East run 20 to 30% above regional.
What is Section 21 of the Landlord and Tenant Act 1985?
Section 21 gives any leaseholder the right to request a written summary of costs incurred in relation to the service charge. The summary must cover the last accounting period or the 12 months ending with the date of the request. The landlord must provide it within one month of the request or six months of the end of the period, whichever is later. For buildings with more than four flats, the summary must be certified by a qualified accountant.
What is TECH 03/11?
TECH 03/11 is the ICAEW technical release giving guidance on accounting for service charges. It sets out the recommended form and content, including treatment of reserve funds, interest, and VAT. Accountants preparing service charge accounts are expected to follow TECH 03/11.
Who pays for the annual accounts?
It is a legitimate service charge expense. The accountant's fee is recovered through the annual service charge with a Section 21B summary attached. Typical cost is well below the £250 per leaseholder Section 20 threshold for normal blocks.
When must service charge accounts be circulated?
The lease normally specifies a deadline (often 6 months after year-end). Separately, leaseholders who request a Section 21 summary must receive it within one month of the request or six months of the end of the period, whichever is later. Missing either deadline is grounds for leaseholder complaint and tribunal application.
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