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Last updated: 26 April 2026
For directors · Compliance fix

Directors & Officers insurance. The cover that protects you personally.

Buildings insurance protects the building. D&O protects the directors. Limited company status does not protect directors personally from breach of duty claims. Most directors assume "we're covered". They are not. This is the gap that gets missed.

Personal & financial
Directors face personal liability for breach of duty, breach of statutory duty, mismanagement of funds, and discrimination claims. Limited company structure protects the company's assets but not the director's personal assets (home, savings, pension). Leaseholders, members, contractors, regulators, and HMRC can all sue directors personally. D&O insurance is cheap (GBP 200 to GBP 3,000 per year depending on risk), easy to arrange, and the standard way to protect personal assets. In context: D&O is not statutory but is a prudent risk management measure. Most blocks can arrange it in 2-4 weeks.
What this means Your situation Cover limit Suppliers Draft email Funding FAQ
What this actually means

Personal director liability is real. The limited company shield is incomplete.

A director of an RTM or RMC can be sued for breach of duty by a leaseholder, breach of statutory duty by a regulator or member, mismanagement of funds by HMRC, or discrimination by a contractor. Limited company status protects company assets, but the director's personal assets (home, savings, pension) are exposed unless the director has D&O insurance. D&O is a separate annual policy held in the company's name. It protects the directors and the company. It is not bundled with buildings insurance or the managing agent's professional indemnity.

Personal exposure

Home & savings

Limited company does not shield directors from personal liability claims. Claims for breach of duty, statutory breach, or mismanagement can be enforced against director's personal assets.

Who can sue

Anyone

Leaseholders (breach of trust), members (breach of duty), contractors (discrimination), regulators (statutory breach), HMRC (tax failure). The exposure is wide.

Cost

GBP 200 to 3k

Annual premium depends on block size, reserve fund, and claims history. Recoverable through service charge in almost all leases.

What good looks like. An annual D&O policy arranged in the company's name, naming all current directors and covering RTM or RMC exposures (breach of duty, statutory breach, mismanagement). Cover limit matched to block size and risk profile (GBP 500k to GBP 5m depending on risk). Tail cover (run-off) extending 6 years after a director steps down. Policy held in trust for leaseholders if the lease requires it. Cost recovered through service charge. Documented in the year-end accounts.

Your situation

Three versions of this gap.

Pick the one that matches you.

1. We have no D&O cover yet

2 to 4 weeks

Most common. The block has been operating without D&O insurance. The directors are personally exposed. You want to close the gap without delay.

What to do.
  • Use the calculator below to assess your risk profile and recommended cover limit.
  • Approach 2 to 3 BIBA-accredited insurance brokers who specialise in RTM and RMC blocks. Send the "Request D&O quote" email below.
  • Ask the broker to confirm the policy will name all current directors and cover your specific exposures (breach of duty, statutory breach, mismanagement of funds).
  • Obtain written quotes. Compare cover, exclusions, and premium.
  • Take a board decision. Arrange the policy before the next financial year if possible.
  • Notify all leaseholders that D&O cover is now in place (include in year-end accounts and AGM papers).

2. The managing agent includes D&O in their service

1 week to verify

Some managing agents offer D&O as part of their bundle. This is good, but you must verify the policy actually covers your directors and your block's exposures.

What to do.
  • Request a copy of the policy from the agent or freeholder. Ask specifically whether the policy names YOUR directors and covers RTM/RMC exposures.
  • Read the policy schedule and endorsements. Check for exclusions (e.g. "does not cover statutory breaches" or "excludes claims from members").
  • Check whether the policy extends to former directors (tail cover / run-off cover). If not, directors who have stepped down are unprotected.
  • Verify the cover limit is appropriate for your block size. If it is too low (e.g. GBP 250k for a 50-unit block with a reserve fund), consider supplementing it with a top-up policy.
  • Document the arrangement in the year-end accounts and AGM papers so leaseholders know cover is in place.

3. We have D&O but the cover limit is too low

2 weeks to top up

Some blocks have a historic D&O policy arranged years ago, but the cover limit is now inadequate for the block size or reserve fund. A GBP 250k limit on a large block with a GBP 500k reserve fund is under-insured.

What to do.
  • Use the calculator below to assess the appropriate cover limit for your block now.
  • Compare the recommended limit to your current policy limit. If current cover is lower than recommended, you are exposed.
  • Approach a broker about either increasing the limit on the existing policy at renewal, or arranging a supplementary (top-up) D&O policy to bring the total cover to the recommended level.
  • A top-up policy is usually cheaper than a single higher-limit policy, because only the additional cover is new.
  • Take a board decision and arrange the increase or top-up before the next renewal date.
Cover limit calculator

What D&O cover limit do you need?

Enter your block profile. The output recommends a cover limit and indicative annual premium range.

More units = more potential claimants.
Total annual service charge: larger = more fund to manage = more exposure.
Reserve funds are trust money: mismanagement exposure higher.
Higher buildings have more regulatory oversight.
History of disputes raises risk profile.
Recommended cover limit
All figures exclude VAT. Most UK property suppliers are VAT-registered and will add 20%; residential RMC/RTM companies usually cannot reclaim it, so factor it into the budget.
Where do these figures come from?
  • D&O premium ranges for residential RMC/RTM: ABI guidance and broker quotes (Allianz, AXA, Aviva), 2024–25. View source →
  • Statutory director duties: Companies Act 2006, sections 170–181. View source →

All figures are indicative ranges based on published rates checked April–May 2026. Always compare three written quotes for your specific building. Last reviewed for accuracy on the page legal-check date shown above.

GBP 500,000
Indicative annual premium: GBP 200 to GBP 400
Service charge recoverable
D&O insurance is a service charge expense in almost all leases. Annual policies do not trigger Section 20 consultation because they are not "qualifying long-term agreements" (Section 20 applies to multi-year agreements over GBP 100 per leaseholder per year). Document the cost in your year-end accounts and AGM papers.
Cover limits and premium ranges are indicative and based on market data April 2026. Actual premiums depend on claims history, insurer appetite, and broker negotiations. Always obtain 2 to 3 written quotes from different brokers before deciding. Tail cover (run-off) protecting former directors typically extends 6 years after they step down and is usually included at no extra premium in the annual renewal. Verify this with your broker. If tail cover is not automatic, you may need to arrange it separately when a director steps down.
Brokers and advisors

Who to use, and what to insist on.

For D&O you want a BIBA-accredited broker who specialises in RTM and RMC blocks. Independent brokers who understand the exposures of self-managed buildings are essential.

Find a BIBA-accredited insurance broker specialising in block management: Specify "RTM D&O" or "RMC D&O" when requesting quotes. Get 2 to 3 written quotes before deciding.

Insurance brokers

  • BIBA (British Insurance Brokers' Association) accredited. BIBA find-a-broker.
  • FCA-authorised (check at FCA register).
  • Specialist in RTM and RMC D&O, not generic commercial policies.
  • Can confirm the policy names all current directors and covers RTM/RMC exposures.
  • Can advise on tail cover (run-off protection for former directors) and when to arrange it.

What to specify in your quote request

  • RTM or RMC company (specify which).
  • Number of current directors (and any former directors needing tail cover).
  • Number of leaseholders/units in the building.
  • Annual service charge collected.
  • Reserve fund held (if any).
  • Any known disputes, claims, or regulatory correspondence in the last 3 years.
  • Requested cover limit (use calculator output as a starting point).
  • Preferred start date (usually annual renewal date).
Request a quote

Draft email to insurance broker.

Funding and recovery

How to recover the cost and stay compliant.

Service charge recovery

D&O insurance is a service charge expense in almost every lease. It is the cost of arranging and managing the company that runs the block (like professional fees, audit costs, or bank charges). Include the annual premium in the service charge budget for the relevant financial year. Recover it the same way you recover all other management expenses.

Section 20 consultation?

No. Section 20 LTA 1985 applies to "qualifying long-term agreements" over 12 months and costing more than GBP 100 per leaseholder per year. D&O insurance is an annual policy (12 months or less) and costs GBP 200 to GBP 3,000 total (rarely exceeding GBP 100 per leaseholder per year even in large blocks). It does not trigger Section 20 consultation. Always double-check with your accountant or managing agent, but the standard position is that it is recoverable as a routine management expense.

Document it properly

Include the D&O premium in the year-end accounts and AGM papers so leaseholders are aware cover is in place. This is transparency and good governance. Note it in the narrative to the accounts as a director liability cover. If leaseholders ask why they are paying for it, the answer is straightforward: directors are personally exposed, and D&O protects the company and its leaseholders from director liability claims.

If the lease is ambiguous

If your lease says management expenses must be "properly incurred" but is silent on D&O specifically, D&O is still recoverable under the ordinary meaning of "expense incurred in managing the company". If your lease explicitly excludes insurance or prohibits it, take legal advice before acting. This is rare.

Frequently asked

Six questions about D&O insurance.

Is Directors and Officers insurance legally required?
No, D&O is not statutory. But a director who is sued for breach of duty and has no cover faces personal liability out of pocket. A prudent block holds the policy as a risk management measure. Most leases allow the cost to be recovered through the service charge as a management expense.
What is the difference between D&O and the managing agent's professional indemnity cover?
Professional indemnity (PI) insurance covers claims against the agent for the agent's own negligence or breach of duty. D&O covers claims against the directors for their decisions and conduct. They protect different roles. If your block uses a managing agent, both policies are needed: the agent's PI covers the agent; D&O covers the directors and the company.
Are directors of an RTM or RMC personally exposed even with limited company protection?
Yes. Limited company status protects shareholders from company debts in most cases, but does not protect directors personally from claims of breach of duty, statutory breach, or breach of fiduciary duty. Leaseholders, members, contractors, regulators, and HMRC can all sue directors personally. D&O insurance protects the director's personal assets.
Can the cost be recovered through the service charge?
Yes, in almost all leases. D&O is an expense incurred in managing the company that runs the block, not a capital cost. It is treated the same way as professional fees or audit costs. Annual policies costing less than GBP 100 per leaseholder per year do not trigger Section 20 consultation (they are not qualifying long-term agreements). Always check your lease and consult your managing agent's advice if uncertain.
What about former directors? Does the cover follow them?
Run-off cover (also called "tail cover") typically extends for 6 years after a director steps down. The policy should name all current directors and, if tail cover is included, also protect former directors within the tail period. Verify this with the broker when you arrange the policy. Some blocks renew a new policy each year and leave former directors unprotected. That is a gap.
What cover limit should we have?
Use the calculator on this page. A small block (under 20 units) with no reserve fund and few disputes typically needs GBP 500k to GBP 1m. A larger block with a significant reserve fund, regulatory exposure (Building Safety Act), or a history of disputes may need GBP 2m to GBP 5m. The cost is typically GBP 200 to GBP 500 per year for small blocks, GBP 500 to GBP 1,500 for mid-range, and GBP 1,500 to GBP 3,000 for high-risk profiles.

Next step. Get a quote this week.

Use the calculator above to estimate your cover limit. Then approach 2 to 3 BIBA-accredited brokers using the draft email. The whole process takes 2 to 4 weeks from first contact to policy in place.

Keep up to date

New guidance on compliance gaps for RTM and RMC blocks, fortnightly.

Next steps

Four ways to take this further.

Free to read on. Free to test against your lease. Free to ask the bot. Or paid, if you want us to write the letter for you.