Here's how to check whether you actually have to pay. Step by step.
This guide is for information only, not legal advice. Always take professional advice before acting.
Check the invoice dates on the demand against the date the demand was served. Section 20B LTA 1985 says a landlord cannot recover costs incurred more than 18 months before the demand . unless you were notified within that 18-month window.
What to do: Find the work order or invoice showing when the work was done. Count back 18 months from the demand date. If the work is older than that and you received no letter/notice about it within 18 months of the work, you may not have to pay.
Even if the costs are within 18 months, the original demand must have been valid. Sections 47 and 48 LTA 1985 require every service charge demand to include: the landlord's name and address, the amount demanded, and your legal rights.
What to do: If you have the original demand from years ago, check it contained these details. If it was defective, arrears based on it may be challengeable. If you never received a demand at that time, that strengthens your position.
Your lease specifies when and how service charges are payable . quarterly, half-yearly, annually, in advance or arrears. It also sets out what happens if payment is late.
What to do: Look for the service charge provisions in your lease. If you're being chased for amounts outside the schedule you agreed to, or if there's a dispute about timing, that's defensible. → Ask LEASE-iQ: "What does my lease say about when service charges are payable and what happens if payment is late?"
If back charges include major works costing any leaseholder more than £250, Section 20 consultation must have been completed before the work started. No consultation = costs capped at £250 per leaseholder.
What to do: Ask the landlord or managing agent for copies of the Section 20 notices. If they can't provide them, or if the consultation happened after work began, the charge is likely capped. Write to them in writing asking for proof of consultation.
Once you've checked the above, you have two formal paths:
If the costs are more than 18 months old and you weren't notified at the time:
If you're unsure whether they're time-barred, or if they're recent but seem excessive:
Your lease specifies: what costs can be recovered as service charges, who pays what percentage, when payments are due, and whether certain works require consultation. The statutory rules (Sections 20, 20B, 19, 21) override if the lease is silent . but if the lease is more restrictive, the lease terms apply.
Ask LEASE-iQ: "My freeholder has sent me a demand for [describe charge]. Using my lease: (1) What is my service charge apportionment? (2) Does the lease authorise this type of charge? (3) Is there a Section 20 requirement in the lease? (4) Are there any limits on management fees? (5) Is there anything that would prevent this charge being recovered?"
LEASE-iQ reads it in minutes.
Check your lease →