For managing agents

Find the lease answer before the admin consumes the fee.

LEASE-iQ® helps experienced property teams handle the cases that turn on the signed lease: repairs and disputes, alterations, LPE1 replies, subletting, enforcement preparation and chargeable consent work.

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A real LEASE-iQ screen showing an answer beside its cited lease page — Real LEASE-iQ answer and cited lease page. Open full-size screen ↗

The routine enquiry, before and after

One enquiry. An answer your colleague can check.

Can this cost be recovered through the In plain EnglishA payment under a lease for specified services, works, insurance or management costs. Authority, procedure, evidence and reasonableness are separate checks.Open the statutory definition?

Before

Shared inbox
Lease PDF
Property system
Old advice
Colleague memory

A first answer your team can check

01Question
02Clause and page
03Open evidence
04Named next action

Where the lease matters

The work that policy and experience cannot answer without the signed document.

01Water leaks and repair disputes

Open the repairing covenants, affected areas and party obligations before correspondence multiplies.

Open the lease route 02Alteration consent

Check the covenant, demise, decision-maker, conditions and fee route for the live request.

Open the consent route 03Subletting consent or notice

Find the restriction, consent or notice route, conditions and authorised response in the signed lease.

Open the subletting route 04LPE1 and resale enquiries

Separate lease-derived answers from the current management, insurance, financial and planned-works records.

Open the resale route 05Enforcement preparation

Identify the alleged breach, parties, notices and missing evidence before the client decides whether to escalate.

Open the dispute route 06Commercially viable consent work

Use the covenant, authorised fee and a reusable response linked to the lease before staff time exceeds the income from the job.

Test one real case

Take the next step in LEASE-iQ

What can the agent do, and what remains with the client?

Use this for authority, instructions, fees, records or a disputed management action.

Copy questions for this issue

Questions to paste into LEASE-iQ

I have uploaded the signed lease. The management question is: [describe the instruction, service, decision, fee or dispute]. Please identify what the lease requires and what cannot be answered without the management agreement and other records.

Please:
1. Identify the landlord, management company, leaseholder and any agent mentioned in the lease.
2. Quote the clauses and pages allocating the relevant service, decision, notice, consent, cost or record.
3. Distinguish a duty in the lease from authority delegated under a separate management agreement.
4. Identify any approval, consultation, certification, account or notice required before action or recovery.
5. List the management-agreement clauses, board minutes, policies, contracts and correspondence needed outside the lease.
6. Give the strongest reasonable argument that the proposed action exceeds the agent's authority or the lease route.
7. Finish with the exact decision the client must make and an instruction linked to the relevant documents.

Keep checking: The lease does not prove the agent's appointment or delegated authority. The current management agreement and client decisions matter.

A clearer first pass

Make a lease answer easier to review and easier to explain.

A confident paragraph is not the goal. The useful output is a short route back to the signed wording, with uncertainty and missing evidence left visible.

01
Use the signed document
Start with the lease and the real question, not a generic policy answer.
02
Separate the layers
Keep the lease, current law and missing evidence distinct.
03
Keep the source open
Give the next person the clause, page and point that still needs judgment.

The result

Answer routine cases consistently. Escalate the right ones.

Teams spend less time searching for wording and more time on the management decision, resident explanation or specialist advice the case actually needs.

Why pay for something that also helps leaseholders?

Because a leaseholder and the professional team can compare the same source-cited answer and open the same clause on the same page. That removes the argument about what the lease says from the agent's workload and leaves the real management question visible.

Use it on live work

Give one routine enquiry to the person who would normally search for it.

Check whether they reach the right clause, parties and conditions without losing the source. The test is whether a colleague can review the answer, not whether it sounds confident.

See how LEASE-iQ works

Independent help

LEASE offers free, independent leasehold guidance.

building trust is not the only route. The Leasehold Advisory Service publishes guidance and offers appointments for leaseholders and park-home owners.

Visit LEASE

One team. One month. No cost.

Use up to 100 leases and ask the questions already arriving.

This is not a product tour or a separate workflow. After a 30-minute setup, the team uses LEASE-iQ for live work throughout the month. Add up to 100 leases and ask as many genuine work questions as the team needs.

Request our free team monthNo card. No automatic conversion. The team agrees what to measure before it starts.

01Set up the team in 30 minutes.

02Use up to 100 leases in the normal workflow.

03Review use and value together for 30 minutes each week.

Download and pass it on

A LEASE-iQ briefing for managing agents

Share how the lease, current source and unresolved professional judgement stay separate.

Download the PDF

Use the building record

Move from the role page into the live work.

These tools keep missing evidence visible. They do not decide liability, compliance or legal rights.

Check the building record

Give the principal a clear present, missing and unsure summary.

Open the tool Check a demand received

Separate authority, paperwork, amount and evidence.

Open the tool Structure a leak response

Trace the facts and responsibility without making a liability decision.

Open the tool