Use the words you would use with a neighbour. I will suggest the closest page I can match.
Run your building
The paperwork did not come with instructions.
Start with authority, money, records and the recurring work. Use the lease where it allocates rights and costs, and use the relevant statutory source where duties arise outside it.
How building trust helps
Solve what you can. Check the source. Escalate only when necessary.
- 01Understand the issue
Start with a concise answer in ordinary language.
- 02Organise the evidence
Use the checklist or practical tool where one helps.
- 03Check the signed lease
Use LEASE-iQ® to find the clause, source and uncertainty.
- 04Decide what needs help
Use professional input for ambiguity, dispute, safety or material consequence.
A lease does not establish that a building is safe or that every statutory duty has been met. Fire, electrical and other building requirements need the correct legal role, scope, facts and competent evidence.
Establish control
Authority, records and the board
Make it possible to explain who decided, under what authority and using which evidence.
First 90 days for a new board
A practical sequence for taking control of the essential records and decisions.
Open the guideRTM and RMC director responsibilities
Connect company duties, governing documents and each recorded board decision.
Open the guideBuild a useful maintenance record
Keep the issue, inspection, decision, work, cost and evidence together.
Open the guideCheck the company record
Confirm the entity, officers, filings and information the board relies on.
Open the guideControl the money
Budgets, demands and works
Keep lease authority, decision evidence, demand requirements and actual expenditure distinct.
Run the annual money cycle
Map authority, budget, demands, money records, reserves, works and year-end actions from the leases.
I manage the buildingIssue a service-charge demand
Confirm who has authority, what the lease says, how the amount was calculated and which records support it.
I am preparing the demandIssue a ground-rent demand
Keep rent separate and verify the lease, landlord, current restrictions and prescribed process.
I am preparing the demandCheck a service-charge demand received
Review the charging route, paperwork, amount and evidence from the recipient side.
Open the recipient routeReserve and sinking funds
Connect the lease authority to a works plan and a clear money record.
Open the guideSection 20 works
Identify the work, consultation route, notices and retained evidence.
Open the guideBuild the annual budget
Organise expected costs without presenting the result as lease authority.
Open the guideCheck the building
Safety, insurance and recurring evidence
Use the relevant statutory and technical source as well as the governing documents.
Fire risk assessment
Identify the Responsible Person, relevant parts and evidence of a suitable assessment.
Open the guideElectrical inspection and EICR
Distinguish rented dwellings, communal installations and the applicable duty.
Open the guideGas safety
Identify the installation, responsible role, inspection and retained record.
Open the guideAsbestos information
Locate the survey, register, management actions and evidence given to contractors.
Open the guideBuildings insurance
Connect the policy, lease requirements, insured risks, sums and claims process.
Open the guideThe evidence engine
When the answer depends on the signed lease.
LEASE-iQ connects the real question to the governing document and current sources. Open the cited clause and check the answer before acting.
See how LEASE-iQ works
